Privacy Policy

Information We Collect

SYRE LLC collects information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Property information (address, listing details, photos you upload)
• Payment information (processed securely by our payment provider)
• Referring agent information (if you choose to provide it)
• Communications and correspondence with our team

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance: To provide the property intelligence reports you order
• Legitimate interests: To operate and improve our services
• Consent: For marketing communications (which you can withdraw at any time)
• Legal obligations: To comply with applicable laws and regulations

How We Use Your Information

We use the information we collect to:

• Process and deliver your property intelligence reports
• Communicate about your orders and account
• Process payments securely
• Provide customer support
• Send service updates and, with consent, marketing communications
• Comply with legal and regulatory requirements
• Improve our services and user experience

Information Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. Access to information is strictly limited to authorized personnel who require it to perform their duties.

Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (to process your payments securely)
• Service providers who assist in operating our services (under confidentiality agreements)
• Your referring agent (only if you opt in to include them on your report)
• Regulatory authorities as required by law

We do not share your information with:

• Third-party marketers or data brokers
• Real estate agents (unless you explicitly opt in)
• Title companies or lenders (except as needed for closing payment processing)

Data Retention

We retain your personal data for the following periods:

• Order/report data: 7 years from delivery (for legal/tax purposes)
• Inquiry/lead data: 2 years from last contact
• Marketing preferences: Until you withdraw consent

You may request deletion of your data at any time, subject to legal retention requirements.

Your Rights

Under applicable privacy laws (including GDPR and CCPA), you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for marketing at any time

To exercise any of these rights, contact us at privacy@syre.cc. We will respond within 30 days.

International Data Transfers

Your data is stored and processed in the United States. If you are located outside the United States, by using our services you consent to the transfer and processing of your data in the United States.

Cookies and Tracking

We use cookies and similar technologies to operate our website and improve your experience:

• Essential cookies: Required for basic site functionality (e.g., form submissions, session management)
• Analytics cookies: We use Google Analytics and Google Tag Manager to understand how visitors use our site, which pages are most popular, and how we can improve our services

When you first visit our site, you can choose to accept all cookies or only essential cookies. Analytics data is aggregated and does not personally identify you. You can also manage cookies through your browser settings at any time.

Third-party services: Google Analytics may collect information about your device, browser, and general location. Google's use of this data is governed by their Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us at privacy@syre.cc.